Several factors contribute to determining your eligibility, but we base our preliminary decision on three key factors: your energy cost and usage, the condition of your roof, and the daily sun exposure your home receives. Your eligibility is most reliant on whether solar is a suitable fit for your home and makes sense for your situation.

PPA Program: Guaranteed, there is absolutely no out-of-pocket or up-front costs involved— no hidden costs or any associated fees concealed in fine print.

Loan/Financing: The financing of the system incurs a cost, with the specific terms contingent upon the size of the system required for your home. The most accurate assessment of these details can only be obtained through a thorough evaluation.

PPA Program: Unlike with loans/financing, this program operates as switching your energy provider and incurs no debt nor hard credit inquiries. It instead offers a rate significantly lower than traditional ones, all while ensuring price-protection.

Loan/Financing: Yes. You have a variety of options for the repayment timeframe when securing a loan to purchase your system, covering all associated costs.

PPA Program: Under our PPA Program, we advocate for your ability to leverage government programs, all without the burden of any out-of-pocket costs, loans, permitting fees, installation fees, and more. You instead, pay a significantly lower and price-protected monthly rate for your electricity that we provide for you.

Loan/Financing: Non-applicable.

While we aspire to envision the solar industry as a whole working together toward a unified solution, we openly recognize and regret the flaws and shortcomings that some within it may have in delivering the promised expertise, and find this to be genuinely unfortunate. This conviction is what drove us to invest significantly in our Learn page. Our commitment is transparent—we emphasize the importance of selecting a company with a longstanding reputation and genuine expertise in solar technology.

Mistakes can arise when companies are established solely for quick financial gains, leading to bankruptcy and leaving homeowners burdened with unmonitored systems. Similar challenges may arise when so-called experts recommend systems for homes that are unsuitable or make false promises for quick ‘sales’. It's essential to avoid relying on self-proclaimed experts that unfortunately, lack the necessary training.

Our goal extends beyond promoting our services; with our team, we aim to also provide value, industry insight, and empower homeowners with knowledge to challenge and transform the existing stigma. Whether or not you choose our services, we believe informed homeowners contribute to positive change in our industry.

Sunrun, established in 2007, has a 17-year legacy marked by commitment. From our inception to the present day, our dedication remains steadfast. We became publicly traded (NASDAQ:RUN) in 2015 and also proudly align ourselves with influential partners, including industry giants such as Nike, Ford, Home Depot, Costco, Tesla, Chanel, and more. Our association with these transformative corporations underscores our own journey toward becoming a force for positive change.

Earning recognition as the #1 in industry-leading guarantees and the #1 residential solar energy service provider, Sunrun extends its influence across more than 25 states, with a customer base exceeding 1,000,000. Our impressive track record speaks to our commitment to excellence and innovation in the solar energy sector with an influential business model offering leading and beneficial programs.

The entire process, from initiation to installation, typically spans between 1 to 5 weeks. This timeframe is subject to a case-by-case scenario, involving the customization of the system and consideration of permitting requirements specific to your jurisdiction. Our commitment is to deliver an efficient and streamlined experience throughout.

PPA Program: Our contract locks you in for 25-years of optimal system performance, production guarantee, maintainability and a price-protected rate. With our team, we’ll thoroughly walk you through the intricacies of the contract, answer any questions, and ensure homeowners both fully understand and appreciate the comprehensive benefits it entails.

Loan/Financing: You will have a payment agreement.

PPA Program: Our program includes both a workmanship warranty and an extensive 25-year coverage for the panels themselves. Furthermore, upgrades and maintenance are included to ensure production guarantee.

Loan/Financing: Opting for Sunrun's financing not only secures your panels but also comes with an exceptional 25-year comprehensive warranty—an offering we proudly distinguish from other available warranty options in the industry.

Our comprehensive warranty also covers both workmanship and warranty specific to the areas around your roof that are serviced. Not only do our panels come with the added benefit of shielding your roof from direct UV exposure—a leading cause of accelerated aging and damage—but they also showcase impressive resilience. In fact, a quick Google image search of 'solar panels after a hurricane' reveals a striking pattern: as the majority of roof shingles succumb to the forces, solar panels safeguard the roof area while standing resilient and intact themselves.
Along with this, we pride ourselves on our technicians. We directly hire our installers instead of outsource the work. All of our install crew has and is required to have had at least 7 prior years roofing experience.

PPA Program: Our service is seamlessly transitional and is clearly communicated to the new homeowner. Beyond the flexibility of relocation a PPA provides, the new homeowner will inherit the advantages of lower, price-protected rates, potentially increasing the property's overall value. Should you move to a new residence, you can easily resume this program through a thorough evaluation at your new home, ensuring your continuous benefits and sustainable energy solutions.

Loan/Financing: While it's not generally recommended to remove, transfer, and reinstall systems, the same principle applies: when you own your system, seamlessly integrating it into the home's purchase price becomes a straightforward process. Just as you would, if you installed a pool at your home. In most cases, owning solar suggests a commitment to your current residence, as we believe that when you own your system, it's ideal to envision your home as a long-term haven. In the case that it’s not, our PPA program under most circumstances in relation to relocation and transfer, may typically be the better option.

You'll have access to a user-friendly, personalized application designed exclusively for your system. This interactive platform empowers you to track and monitor your system's performance in real-time, providing comprehensive insights into its efficiency, energy production, and overall functionality. Allowing you to stay connected and informed with the seamless interface, tailored to enhance your experience and keep you in control of your system.

In the rare event that your solar panels experience a decrease in efficiency or cease operation, our team of skilled technicians specializes in promptly identifying and addressing common causes of malfunctions. While we, as solar experts, don't perform direct repairs, we encourage you to notify Sunrun at the earliest sign of trouble. Timely communication allows us to advocate on your behalf and coordinate seamless solutions with our network of qualified technicians.

Our commitment to your satisfaction extends beyond installation. By promptly reporting any issues to Sunrun, you enable us to facilitate necessary repairs and potential maintenance swiftly. This proactive approach is vital for maintaining the long-term reliability and optimal performance of your system should this situation ever arrive. We're here to support you every step of the way.

Our systems are designed with the primary goal of covering all your energy needs, making your home independent from the grid. With full energy offset, you won't face high traditional power bills. Instead, you pay a simple $25 monthly connection fee to most utility providers while we provide you a price-protected rate for the energy your home needs at a fraction of the cost of traditional rates, offering a more predictable, sustainable, and budget-friendly alternative to traditional electricity costs.

Opting not to go solar keeps you tied to traditional grid power, leading to enduring higher and less predictable electricity bills from a utility company with which you're in a lifelong contract, having no say of your own. Up until now, opportunities have been presented to break free from this situation. It is worth considering the environmental impact, as conventional energy sources contribute significantly to environmental issues.
By embracing solar, you not only have the opportunity for both immediate and long-term savings but also gain energy independence and play a crucial role in fostering sustainable living.

We provide these alternative solutions, and the choice is yours.